Wisconsin Mutual will continue to staff experienced and knowledgeable people in order to provide our policyholders with excellent claim and policy service. We will collaborate with the independent agency system, partnering with agents who are policyholder conscientious and knowledgeable underwriters in order to generate profits for the Company.


Core Values
  • Continue to improve our technology usage and offerings to accommodate an ease of doing business for both Agents and Policyholders and continue to improve our productivity and efficiencies internally.
  • Maintain a well-trained staff who will benefit from a challenging and rewarding workplace. Wisconsin Mutual will not subscribe to a top-heavy, bureaucratic system and our employees will be empowered to make decisions and perform independently within the company’s  corporate strategy.
  • Provide products that meet and anticipate our policyholder’s needs at a fair price that allows Wisconsin Mutual to remain fiscally sound.


Inclusivity Statement

WMI is an equal opportunity employer. Our policyholders represent all segments of the population and as a company we support inclusion across race, gender, age, religion, ethnicity, identity, experience or any other factor that allows for authentic individualism on our team. As an employer we aim to reflect the community we serve and as a business we are better when everyone is accepted for their perspectives and ideas.

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“I was so impressed with Carlyle’s promptness and follow through during my claim with their policyholder, I decided to request a quote from Wisconsin Mutual to move my insurance there.” –WMI Claimant

“Thank you for being so helpful with everything. This has been a very stressful time for me and my family, and your quick and courteous responses helped put us at ease. Thanks, Sandy, for everything!” –WMI Policyholder

“Our policyholders are so thankful for Frank’s fast response and help, they had nothing but great things to say about him and the company. Thank you for taking such great care of our customers!” –WMI Agent

“Thank you for everything you did to help out this family during such a terrible time. They have said many times that you helped put their family back together.” –WMI Agent

“Thank you so much for your help in getting this taken care of so quickly, we appreciate it. It really helps having a good company to work with when these things happen. Have a good week and enjoy New Years weekend.” – WMI Auto & Home Policyholder

“I can’t say this enough, but I always tell customers when they are calling in claims that will be submitted to WMI . . . . . .Wisconsin Mutual has the best claim team and best claim processes of all the companies we rep. Just wanted the team to know each member is appreciated more than you know . . . . . y’all are so dependable and you make us look good!!!    Thanks again!!!” – WMI Agent

“I have had many challenges with force-placed insurance being incorrectly purchased on my behalf by a third party.  Your Policy Services team has been so great about helping me rectify the situation and navigate the process, even though this is likely outside the scope of their normal services and the other vendors error.  I always get great service when I call and so appreciate  their “can do” attitude.  If someone on the team can’t help me, their manager always finds a way.  I love them!”  -WMI Home Policyholder

“The response time, kindness, professionalism and overall claim experience we received from Wisconsin Mutual was over and above in my opinion. The claim was just started last week. We already have a payment being sent out to the body shop and one to us for the tow. Our adjustor has discussed rental car coverage with us so we will be working on that as well. I have been in the insurance industry for years and in all honesty this is one of the best claims experience I have had both personally and professionally.”  – WMI Auto & Home Policyholder, WMI Agent

“I really appreciated the courtesy, promptness and the professional manner when WMI handled my claim. Thanks to claims department and what your company does.” – WMI Auto & Home Policyholder

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Community Involvement

We are proud to collaborate with the organizations our employees are passionate about. These organizations enrich and impact the communities we work and live in.  Wisconsin Mutual supports the missions of these organizations through a variety of ways:

  • Gifting Financially
  • Giving employees paid time off to volunteer
  • Incentivizing and rewarding employees that give back to the community






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